Terms and Policies

Before using our services, please carefully review the following terms and policies:

  1. Acceptance of Terms: By accessing or using our website and services, you agree to comply with these terms and policies. If you do not agree with any part of these terms, you may not use our services.

  2. Service Availability: Our pet sitting services are available in US and surrounding areas. We reserve the right to refuse service based on location or any other relevant factors.

  3. Booking and Cancellation: All service bookings must be made in advance through our online portal or by contacting us directly. Cancellations must be made according to our cancellation policy outlined below.

  4. Payment: Payment is due in full prior to services commencing, unless otherwise agreed upon in writing. We accept payment through our online portal or other agreed-upon methods.

  5. Cancellation Policy: Cancellations made within 3 days of the scheduled service may be subject to a cancellation fee. Please refer to our cancellation policy for more details.

  6. Late Booking Policy: Last-minute bookings may be subject to additional fees. Please refer to our late booking policy for more details.

  7. Privacy Policy: We are committed to protecting your privacy and personal information. Please review our privacy policy to understand how we collect, use, and disclose your information.

  8. Pet Health and Safety: While in our care, we will take all necessary precautions to ensure the health and safety of your pet. However, we cannot be held responsible for any illness, injury, or other incidents that may occur.

  9. Liability: We are not liable for any damages or losses resulting from the use of our services, except as required by law.

  10. Feedback and Complaints: We welcome feedback and strive to address any concerns or complaints promptly and professionally. Please contact us directly to discuss any issues you may have.

  11. Changes to Terms and Policies: We reserve the right to update or modify these terms and policies at any time. Any changes will be effective immediately upon posting to our website.

  12. Contact Us: If you have any questions or concerns about our terms and policies, please don’t hesitate to contact us.

Thank you for choosing Scouting Oak – Pet Sitting. We look forward to providing you and your pet with exceptional care and service.